Frequently Asked Questions
Please keep in mind that we make our bandana’s and sizes may slightly vary.
Hand wash or put your apparels in a delicate wash bag and wash them on the delicate cycle. After washing, please line dry your apparels.
At Leia’s Organics Safety always comes first. We urge our customers to always carefully inspect loose pieces before letting your pup show off their new outfit. Please be sure to monitor your furry friend while they wear their bandana with exuberating self-confidence.
If you want to recycle your pet care containers, please send it to our returen address: 1130 something something lane. Recycling your pet care containers will give your __% off your next order.
Every Leia’s Organics products are made with love specially for you. Therefore we are unable to accept returns at this time. Please contact us if you have any concerns with yours orders and we will do our best to make it right.
We want all our pawfriends to have access to our ____. Leia’s Organics cannot guarantee that you will not be charged any customs taxes or duties. Also, we are not responsible for paying customs or duty fees.
- Can I purchase multiple set at a time?
Unfortunately, we are unable to create and package multiple sets for the same order.
- Happy Fur Guarantee
If you are unhappy with your first order of custom shampoo and we did not meet your expectations, please let us know! We truly want you and our new pawfriend happy. Reach out to us via email with the details regarding your concern within 30 days of your order. Please note, byt choosing the one-time free reformulation, we will be unable to refund the original purchase order.
Happy Fur Guarantee applies to first time orders only. Order that were not canceled before being processed will not quality for Happy Fur Guarantee.
- What are the boxes made out of?
- Why do we use glass containers